
FAQs
How Can We Assist?
What is your return policy?
At The Regal Soapery, each product is carefully handcrafted with the highest-quality natural ingredients to ensure a luxurious experience every time. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
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We do not accept returns, exchanges, or offer refunds. This policy helps us maintain the integrity and quality of our self-care items—especially products like body butters, oils, soaps, and candles, which are sensitive to temperature, handling, and shelf life.
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If there is an issue with your order (such as damage during shipping or receiving the wrong item), please contact us at [your email address] within 3 days of delivery. We’re happy to make it right and ensure your experience remains fit for royalty.
Thank you for supporting a small, luxury business dedicated to treating you like royalty—because you deserve nothing less.

